Art DeCoeur Shipping Policy

Thank you for choosing Art DeCoeur. Please review our shipping policy carefully to understand
how your order will be processed, shipped, and delivered.

 

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1. Order Processing & Delivery Timeline

Orders placed on artdecoeur.com take approximately 3-4 weeks to be processed and delivered.
This timeline includes order preparation, packaging, and shipping.

 

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2. Shipping Carrier

We use UPS for the majority of our shipments to ensure reliable and timely delivery.

 

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3. Shipping Costs

Shipping costs are calculated based on the size and weight of the items being shipped. Final
shipping charges will be displayed at checkout.

 

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4. Shipping Destinations

Currently, we only ship within the United States. We do not ship to P.O. boxes.

 

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5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use
this number to track your package on the FedEx website.

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6. Delivery Delays

If your package is delayed, please contact us at sales@artdecoeur.com for assistance. We will
do our best to resolve any issues promptly.

 

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7. Fragile Item Handling

All fragile items are carefully packed and labeled to ensure they arrive safely.

 

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8. Damaged or Missing Items

In the rare event that your items arrive damaged or are missing, please contact us immediately
at sales@artdecoeur.com. We will ensure appropriate compensation or replacement.

 

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9. Reporting Issues

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Any shipping issues must be reported within 14 days of delivery. We cannot guarantee
resolution for claims made after this timeframe.

 

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10. Returns & Exchanges

For information about our return and exchange policies, please visit our Terms and Conditions page.

Thank you for your business and trust in Art DeCoeur!